Extranet & Client Collaboration Manager
Orrick, Herrington & Sutcliffe LLP
Location: New York, Washington DC or Global Operations Center in Wheeling, WV .
Job#198574
Excellence, integrity, cooperation, individual respect, enthusiasm and pursuit of improvement. At Orrick, these core values make for a great place to work. Our over 1,000 attorney law firm is committed to providing the highest quality of legal service to advance the welfare of our firm and our clients. With offices throughout the United States, Asia and Europe, Orrick's goal is to become recognized as one of the greatest law firms in the world. This is an exciting time to join Orrick.
Orrick currently has an excellent opportunity for an Extranet & Client Collaboration Manager. This position will be located in either our New York, Washington DC or Global Operations Center in Wheeling, WV.
The Extranet & Client Collaborationgroup is responsible for the design and support of extranets and other collaborative legal service solutions for our attorneys and clients.
The Extranet & Client Collaboration Manager is responsible for designing and implementing the firm’s extranet and client collaboration system strategy; managing the Extranet and Client Collaboration group; vetting proposals for new extranet and client collaboration systems; identifying cost-effective staffing models to support the firm’s extranets and client collaboration systems; coordinating with the Information Technology Department to assess possible technical solutions; and drafting proposals and system requirements for development and/or implementation. Additionally, the Extranet & Client Collaboration Manager will develop training and deployment resources; design and deliver marketing and communications campaigns as needed; and periodically re-assess client satisfaction and the success of the client collaboration systems. In performing these tasks, the Extranet & Client Collaboration Manager is expected to work collaboratively with attorneys and staff and with clients as directed by attorneys.
Qualifications:
· Four-year degree from an accredited college or university, preferably in business or equivalent work experience.
· Four or more years experience supporting the management and sharing of substantive work product with practice groups and/or clients in a law firm or legal department environment.
· Minimum three years experience in needs analysis and project management with experience diagramming workflows and modeling data.
· Deep understanding of litigation processes and/or with the delivery of transactional legal services in large law firm or law department environments.
· Strong analytical skills combined with experience translating business requirements into functional specifications for engineering groups.
· Technical sophistication and solid understanding of information system environments, with a broad experience with portal, intranet, and/or web site design, implementation, and maintenance.
· Strong understanding of intranet and extranet systems and designs, including familiarity with both traditional and developing social-oriented platforms.
· In depth understanding of SharePoint 2010 and an extranet and client collaboration vendors.
· In depth understanding of Microsoft Office, specifically MS Word, MS Access and MS Excel is required.
· In depth understanding of the Portal Document Format (PDF) files, including the searching and optimization of such files.
· In depth understanding of digital rights management (DRM) capabilities that can be implemented with PDF files and/or in an extranet environment.
· Three or more years experience with software development processes.
· Entrepreneurial self-starter with strong analytic, project management, and research skills.
· Team player able to adapt to a changing environment and multitask assignments, and able to approach problems with a sense of ownership, enthusiasm, and innovation.
· Personal and professional values which align closely with Orrick’s Core Values.
· Detail-oriented and capable of managing multiple technical projects in a fast-paced environment.
· Superior written and verbal communication skills coupled with the demonstrated ability to present complex ideas in plain English to attorneys, managers, clients, and the general public.
· Excellent organizational and interpersonal skills, including strong verbal and written communication skills.
· Confidence in public speaking and presentations.
· Ability to maintain discretion and confidentiality.
Orrick offers a friendly work environment, competitive salary, and excellent benefits.
Please visit www.orrick.comfor more information about the firm.
To submit your resume and cover letter for this position, please visit our Paralegal and Professional Staff listing at www.orrick.com/careers/. Please include your salary expectations in your cover letter. Submissions without salary expectations may not be considered.
No phone calls please.
AA/EOE
