Title: E-resources Subscription Support Specialist
Work Location: Home office in New York metropolitan area, must have access to high speed internet
Job Type: Part time during business hours (Up to 20 Hours per week) leading to possibility of full time employment
Years of Experience: 3+ years desirable, will consider less experience for right candidate
Education Level: Masters Library Science
Career Level: Academic library experience, knowledge of e-resources including ebooks, e-journals and subscription databases
Salary: $25-36 per hour based on qualifications
Job Description
Consortial services organization seeks a dynamic, service-oriented individual to play a key role in supporting consortial e-resource offerings to academic Libraries. Responsibilities will include a leadership role supporting libraries in managing their electronic information resources.
Consortial services organization seeks a dynamic, service-oriented individual to play a key role in supporting consortial e-resource offerings to academic Libraries. Responsibilities will include a leadership role supporting libraries in managing their electronic information resources.
Duties
· Provide subscription support for electronic resources including updating IP address information, setting up trials and gathering usage reports
· Register and activate new e-resource titles on behalf of membership
· Troubleshooting user access problems with vendors
· Assists in researching subscriber billing and vendor invoicing problems
· Assists in maintaining product and price databases
· Involved in order entry and data processing to vendors
· Provide subscription pricing for ebooks, e-journals and other consortial services
· Monitor websites, mailing lists and other sources of information regarding the changes in electronic resource and help educate library staff on trends associated with electronic resources
· Create online surveys
· Conducting webinars to promote new consortial offerings
· Site visits to libraries in NY metropolitan area
Skills Required
· General computer skills and proficiency in use of MS Outlook, Excel, and Word
· Strong written and verbal communications skills
· Direct experience working with a wide variety of e-resources
· Knowledge of current trends and emerging technologies related to e-publishing
